Frequently Asked Questions

Frequently Asked Questions

What is the difference between a Psychologist, a Psychiatrist, a Psychotherapist, and a Social worker?

A Psychologist (or Psychological Associate) is a professional who typically has completed a doctorate degree (Master’s degree in the case of Psychological Associates) and has the ability to diagnose and treat several disorders.

A Psychiatrist is a medical doctor who can prescribe medication.

A Psychotherapist is a trained professional who uses talk therapy to treat emotional problems.

A Social Worker is a regulated health professional who works with individuals, families and communities to improve health and well being.

Why should I see a mental health professional?

If you’re struggling in any area of your daily life, whether that be your relationship with yourself or others, coping with stressors, dealing with trauma, or you simply just want to learn more about your thoughts, feelings, and behaviour, working with a registered mental health professional might be right for you.

While it might be intimidating at first, therapy offers a safe, non-judgmental space to talk through life’s challenges such as break-ups, grief, trauma, parenting difficulties, work difficulties, well-being or stress management so you can feel better and achieve your goals. 

What is a psychological assessment?

Psychological assessments are used to answer specific questions about mental health diagnosis, daily functioning, risk, competency to do a certain job (e.g., policing), and/or personality.

Assessments consist of standardized tests that look for patterns of behaviours, symptoms, or personality qualities. Alongside these tests, the clinician conducts an interview in which they gather information about the individual. The clinician will also review any pertinent information from other sources (other healthcare providers, family, teachers, etc.) to gather a full profile of the individual before coming to any conclusions. 

What is therapy?

Therapy, also called psychotherapy or counselling, is the process of meeting with a therapist (e.g., psychologist, psychotherapist, social worker) to resolve problematic behaviours, thoughts, feelings, relationship issues, and/or somatic responses. 

Through therapy, you can improve your behaviours, thoughts, and habits to help you achieve your goals. 

How long will I need to participate in therapy before I feel better?

This is a reasonable question but difficult to predict. The duration of participation in therapy varies from person to person because each person and their needs are so unique. 

The duration of therapy can be influenced by a variety of factors such as your relationship with your therapist, your therapeutic goals, the specific interventions used, and other factors specific to you. You and your therapist can discuss an approximate timeline. 

How long are sessions? How often would we meet?

Therapy sessions are typically one hour in length. 

Frequency of sessions are determined collaboratively by you and your therapist. It is dependent on several factors that can be discussed during your initial session and re-evaluated as necessary. 

How much do your services cost?

The cost of services is dependent on the type of service required.  Please feel free to contact our office for additional information.

Do you accept health care insurance?

We do not contract directly with insurance companies, but many people do find that our services are covered through their out-of-network benefits. 

Payment is made to Allied Psychological Services at the time of service and we provide you with a statement which you can submit to your insurance provider for reimbursement. We recommend that you contact your insurance company prior to your initial appointment with us, so that you are aware of your coverage.

At times, you may be required to obtain preauthorisation by your insurance provider for services at Allied Psychological Services; your therapist will be able to complete the required paperwork.

Accepted forms of payment: cash, and most major credit cards.

How will I communicate with my therapist?

Following your initial intake, you will be scheduled with the first available and appropriate therapist. Your therapist will be able to discuss with you appropriate communication options.

How do I make an appointment? Do I need a referral from a physician?

Taking the step to speak with a therapist is not an easy one, but we are here to make the process as simple as possible. Please feel free to contact us by phone at 416-487-0791 or by email at to request a free 15-minute consultation.

You do not need a referral from a physician.

We look forward to hearing from you!

Do you prescribe medications?

No, we do not prescribe medications.

A psychiatrist might be better fit for you if you are seeking medication support.

What is your cancellation policy?

If a session is scheduled and not attended or is cancelled without 24 hours prior notice, the client is responsible for the full fee. Insurance does not cover the cost of missed or late cancelled appointments.

If you must make any changes to a scheduled appointment, please contact us or your service provider. 

If you have any other questions, please contact us. We're be happy to assist you on your mental health journey.

What is a Psychologist/Psychological Associate?

A psychologist/psychological associate studies how we think, feel and behave from a scientific viewpoint and applies this knowledge to help people understand, explain and change their behaviour. To become a psychologist, a person has to have completed a graduate university degree in psychology. Psychologists usually have extensive experience conducting assessments, using empirically validated tools, in order to address specific questions around behaviour and interventions. Generally, psychologists engage in activities such as diagnosing disorders or problems of clients, determining appropriate interventions based on assessment results, clinical diagnoses and/or observations. Psychologists assist individual clients and third party agencies in making decisions about the best next steps. This can include a range of services from individual support and treatment, recommendations related to specific referral questions and/or in a consultant role. Only individuals registered with the College of Psychologists of Ontario (CPO) can use the title “Psychologist” or “Psychological Associate”.

What is a Psychotherapist?

Registered Psychotherapists work with individuals, couples and families in individual and group settings. As health care professionals, psychotherapists work in a wide range of settings. RPs are accountable to the College of Registered Psychotherapists of Ontario (CRPO) and only individuals who are registered with CRPO are able to use the title “psychotherapist”, “Registered Psychotherapist” or any abbreviation or variation thereof in any language, or to hold themselves out as qualified to practise as a psychotherapist in Ontario (no matter what title they use).

What is a Social Worker?

Social work is a profession concerned with helping individuals, families, groups and communities to enhance their individual and collective well-being. It aims to help people develop their skills and their ability to use their own resources and those of the community to resolve problems. Social workers help people resolve problems that affect their day-to-day lives. The focus is on finding practical solutions to use people’s own strengths to improve coping with their unique situation. Social workers also can provide counselling and psychotherapy.

DO YOU Have More Questions?

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